Catalog Number : agn1559
Title : Continuous Service Readiness: Best Practices for Joint Commission Surveys
Speaker : Bert Gumeringer

Webplay Recording Date : 1-27-2009
Webplay Price : $ 195 for two weeks viewing

Webinar Overview:

Joint Commission survey readiness has always been a concern for facilities management personnel in the health care industry. With the advent of the unannounced survey, many in facilities management leadership wondered how they would maintain their hospitals in a state of continuous readiness. The process employed by Texas Children’s Hospital-Continuous Service Readiness (CSR) established a level of communication, collaboration, collegiality and accountability within the organization that led to successful survey outcomes.

Participants will learn how to create the Continuous Service Readiness culture within their facilities. They will also learn about the development of various data tools for tracking performance in the Environment of Care (Physical Environment) and techniques for data presentation to Joint Commission surveyors.

Target Audience: 

• Managers
• Safety Officers
• Compliance specialists

Webinar Objectives:

• How to implement the Continuous Service Readiness process to create a climate and culture of continuous readiness for unannounced Joint Commission surveys
• How to assess their compliance with The Joint Commission standards
• About data collection and presentation techniques for Joint Commission surveys

Contact Hours:

This course has been approved for 1.8 Iowa Nursing Contact Hours. There is usually a reciprocal agreement between state associations to allow these to count for each state. If you have any questions, please ask your state association.